PO ECO FANS

Warranty T&C

Home / Warranty T&C

 

Warranty Terms & Conditions:

IMPORTANT: WARRANTY VOID IF INSTALLED BY UNAUTHORIZED SALES, DEALERS, AGENTS OR CONTRACTORS.

                        STEEL REINFORCEMENT IS COMPULSORY FOR FALSE CEILING INSTALLATION.

  • Product is not exchangeable or refundable once it has been installed.

  • This warranty shall become null and void if it is installed at false ceiling by unauthorized personnel.

  • This warranty is valid for domestic use in Singapore for one year starting from the original date of purchase. It covers motor for ten years and parts for one year.

  • This warranty is only applicable to the original purchase / invoice and is not transferable, negotiable or assignable to any third party.

  • This warranty card along with the original invoice must be presented to our technician before requesting warranty service.

  • The warranty shall become null and void under the following circumstances:
    1. Alteration, modification, tampering, unauthorized installation, repair, misuse, mishandling, abuse or negligence.
    2. Damages caused by fluctuation or interruption from electrical power supply, defective or incorrect wiring or operating on incorrect voltage.
    3. Defects from using inappropriate electrical supply, voltage & frequency.
    4. Installed with any accessories which are not originated from our products
    5. External connection, parts or installation and defects caused by normal wear and tear are not covered under this warranty.
    6. Contact with any chemicals / vapors, directly or indirectly, resulting in discoloration and / or corrosion.

  • This warranty is not applicable to noise, vibration, instability, imbalance, shaking and other related issues due to fan mounted at false ceiling which is installed not by our authorized technician.

  • A service charge will be applied for every service call if the issue is found not related to our product problem.

  • Customer should bear any additional cost incurred for ceiling fan mounted at more than 10 feet hight in order for this warranty to take effect.

  • To ensure proper maintenance, it is highly recommended to inspect the suspension system of the fan at least once annually.

Feel free to Contact Our customer services

OPENING HOURS

Monday - Friday : 09:30 AM To 5:30 PM
Saturday : 09:30 AM To 1:00 PM
Closed on Sundays and Public Holidays