Point One Technology Warranty Registration

I agree to the terms of service & privacy policy

Warranty Terms & Conditions

IMPORTANT: 

WARRANTY SHALL VOID IF INSTALLED BY UNAUTORIZED SALES, DEALERS, DISTRIBUTOR, AGENTS OR CONTRACTORS STEEL REINFORCEMENT IS COMPULSORY FOR FALSE CEILING INSTALLATION

  1. Product is not exchangeable or refundable once it has been installed.
  2. This warranty shall become null and void if it is installed at false ceiling by unauthorized personnel.
  3. This warranty is valid for domestic use in Singapore for one year starting from the original date of purchase. It covers motor for ten years and parts for one year.
  4. This warranty is only applicable to the original invoice / receipt and is not transferable, negotiable or assignable to any third party.
  5. This warranty card along with the original invoice / receipt must be presented to our Customer Care Officer before requesting warranty service.
  6. The warranty shall become null and void under the following circumstances:
  7. Alteration, modification, tampering, unauthorized installation, repair, misuse, mishandling, abuse or negligence.
    • Damages caused by fluctuation or interruption from electrical power supply, defective or incorrect wiring or operating on incorrect voltage.
    • Defects from using inappropriate electrical supply, voltage & frequency.
    • Installed with any accessories which are not originated from our products
    • External connection, parts or installation and defects caused by normal wear and tear are not covered under this warranty.
    • Contact with any chemicals / vapors, directly or indirectly, resulting in discoloration and / or corrosion.
  8. This warranty is not applicable to noise, vibration, instability, imbalance, shaking and other related issues due to fan mounted atfalse ceiling which is not installed by our authorized technicians.
  9. A service charge will be applied for every service call if the issue is found not related to our product problem.
  10. Customer should bear any additional cost incurred for ceiling fan mounted at more than 10 feet height in order for this warranty to take effect.
  11. The warranty issued shall recommend user to conduct regular examination of the fan suspension system at least once annually.